What is gross margin?
Gross margin is the percent of revenue left after the direct cost of delivering the product. It is the foundation under every other margin and ratio.
The gross margin formula.
Gross margin = (revenue − COGS) / revenue × 100. Gross profit is the dollar version: revenue minus COGS.
A worked example.
Revenue of 1,000,000 and COGS of 250,000 gives gross profit of 750,000 and a gross margin of 75%.
What belongs in SaaS COGS.
Hosting, third-party software embedded in the product, payment processing, and customer support. Sales, marketing, and R&D are not COGS.
What is a good SaaS gross margin?
Healthy SaaS sits at 70% to 85%. Below 70% the business looks more like a services or infrastructure company and rarely earns SaaS multiples.
